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Terms of Use

Last updated: March 2026

1. Introduction

Welcome to My Help Grid. These Terms of Use ("Terms") govern your access to and use of the My Help Grid website, applications, and services (collectively, the "Service"). The Service is operated by Qurb LLC ("we," "us," or "our").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service. The materials contained in this website are protected by applicable copyright and trademark law.

2. Description of Service

My Help Grid is a platform that helps you organize and manage your service providers. The Service allows you to:

  • Create and maintain a personal directory of service providers
  • Store contact information, notes, and details about your service providers
  • Share your service provider recommendations with neighbors and community members
  • Discover trusted service providers recommended by others in your network

Organization information (including logos) for users with organizational email addresses may be featured on the platform.

3. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on My Help Grid's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose, or for any public display (commercial or non-commercial)
  • Attempt to decompile or reverse engineer any software contained on My Help Grid's website
  • Remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or "mirror" the materials on any other server

This license shall automatically terminate if you violate any of these restrictions and may be terminated by My Help Grid at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

4. Account Registration

To use certain features of the Service, you must create an account. When you create an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

We use Supabase for authentication services. By creating an account, you also agree to Supabase's terms of service as they apply to authentication.

5. User Content

You retain ownership of all content you submit, post, or display through the Service ("User Content"), including service provider information, reviews, and recommendations. By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, display, and distribute your User Content as necessary to provide the Service.

The license granted above survives account deletion for content that has been anonymized and can no longer be attributed to you. This includes reviews and supplier profile data that remain part of the platform after your account is deleted.

You represent and warrant that:

  • You own or have the right to submit the User Content
  • Your User Content does not violate any third party's rights
  • Your User Content is accurate and not misleading
  • Your User Content complies with all applicable laws and regulations

6. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Submit false, misleading, or fraudulent information
  • Harass, abuse, or harm other users
  • Distribute spam, malware, or harmful content
  • Attempt to gain unauthorized access to the Service or its systems
  • Interfere with or disrupt the Service
  • Use the Service for any commercial purpose without our consent

7. Intellectual Property

The Service and its original content (excluding User Content), features, and functionality are owned by Qurb LLC and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

"My Help Grid" and our logo are trademarks of Qurb LLC. You may not use these marks without our prior written consent.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

My Help Grid makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties. Further, My Help Grid does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

We do not endorse or guarantee the quality, reliability, or suitability of any service providers listed on the platform.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, QURB LLC AND ITS SUPPLIERS SHALL NOT BE LIABLE FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF DATA OR PROFIT, OR DUE TO BUSINESS INTERRUPTION) ARISING OUT OF THE USE OR INABILITY TO USE THE MATERIALS ON MY HELP GRID'S WEBSITE, EVEN IF MY HELP GRID OR A MY HELP GRID AUTHORIZED REPRESENTATIVE HAS BEEN NOTIFIED ORALLY OR IN WRITING OF THE POSSIBILITY OF SUCH DAMAGE.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

10. Revisions and Errata

The materials appearing on My Help Grid's website could include technical, typographical, or photographic errors. My Help Grid does not warrant that any of the materials on its website are accurate, complete, or current. My Help Grid may make changes to the materials contained on its website at any time without notice. My Help Grid does not, however, make any commitment to update the materials.

11. Links

My Help Grid has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by My Help Grid of the site. Use of any such linked website is at the user's own risk.

12. Indemnification

You agree to indemnify and hold harmless Qurb LLC and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service or violation of these Terms.

13. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

User-Initiated Account Deletion

You may delete your account at any time through Account Settings. Upon deletion, your personal information is removed and your account is deactivated. Reviews you authored are retained in anonymized form, attributed to "Deleted User," to preserve community trust data. Supplier profiles you created remain visible on the platform but are marked as unclaimed so another representative can manage them. Account deletion is immediate and cannot be undone.

14. Changes to Terms

My Help Grid may revise these terms of use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms and Conditions of Use. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date.

15. Governing Law

Any claim relating to My Help Grid's website shall be governed by the laws of the United States and the State of Delaware, without regard to its conflict of law provisions.

16. Contact Us

If you have any questions about these Terms, please contact us at:

Qurb LLC
Email: legal@myhelpgrid.com